365bdt Privacy Policy

When you create an account and use our services at 365bdt, we collect certain necessary information. This privacy policy transparently explains exactly what data we collect and why.

We collect only the information genuinely needed to provide our services and meet legal obligations. Nothing beyond that is requested.

365bdt uses your information only for the specific purposes outlined below. We never misuse your data or use it for any unauthorized purpose.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: Your financial information is used to process deposits and send withdrawals.
• Security assurance: To detect fraud, prevent money laundering, and protect your account.
• Customer support: Transaction and account information is reviewed to resolve your issues promptly.
• Service Improvement: Aggregate data analysis to understand which games are most popular and where issues may occur.
• Legal Compliance: Retention of data necessary to meet regulatory requirements.
• Responsible Gaming: To identify signs of excessive gaming and provide appropriate support.

365bdt stores your data in an encrypted format on secure servers. Our server infrastructure meets international security standards.

• Active Account: All data is retained for as long as your account remains active.
• After Account Closure: Financial transaction records are retained for a minimum of 5 years as required by law.
• KYC Documents: A minimum of 3 years from the date of verification.
• Gaming logs: Up to 2 years for dispute resolution.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.

365bdt does not sell your personal information to any third party. However, there are limited circumstances where sharing certain information becomes necessary:

• Payment Providers: With Mobile Pay, Nagad, or other mobile banking services solely to complete transactions.
• KYC verification services: With trusted third parties for identity verification purposes.
• Law Enforcement: To the relevant authorities when required by court order or legal obligation.
• Anti-Fraud Organizations: With industry-standard databases for fraud prevention and anti-money laundering purposes.

In each of the cases above, only the minimum necessary data is shared. All third parties we work with are contractually required to uphold the same privacy standards.

Cookies and similar technologies are used to improve your experience on the 365bdt website and app.

• Essential cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferred language and interface settings.
• Analytics cookies: To understand which pages are most visited. These are anonymous.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

365bdt ensures you have full control over your personal data. You have the following rights:

• Right to Access: You may request to view the information we hold about you at any time.
• Right to rectification: You may request a correction if any of your information is inaccurate.
• Right to Deletion: You may request the deletion of any data that is not subject to legal retention requirements.
• Portability: You can export your data in a machine-readable format.

To exercise any of these rights, email us at support@365bdt.click. We typically respond within 30 business days.

365bdt uses industry-leading security technology to protect your information. Our security framework operates across multiple layers of protection.

• TLS 1.3 / SSL 256-Bit Encryption: Every data transmission is encrypted.
• Two-factor authentication (2FA): An extra layer of security at login.
• Real-time monitoring: Suspicious activity is monitored around the clock using automated systems.
• Data Backup: Regular encrypted backups are stored in a secure location.
• Access control: Only authorized personnel have access to specific data.
• Security Audits: Regular third-party security audits are conducted.

365bdt works with a select number of trusted third-party services that help us improve our platform. All such services are required to comply with our privacy policy.

• Game Providers: Live Casino and slots game providers receive only the data required to operate the games.
• Payment gateway: Only the payment details necessary to complete a transaction are shared — not your full information.
• Cloud services: Data is stored on secure cloud servers.

We do not use any external ad networks or social media trackers on our website. All third-party agreements include strict data protection terms.

365bdt is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

• Age verification is carried out at the point of registration.
• Proof of age may be requested if there is any doubt.
• Any account found to belong to a minor is immediately closed and all associated data is deleted.

If you believe a minor is using 365bdt, please report it to support@365bdt.click.

365bdt may update this Privacy Policy when necessary. In the event of changes:

• A notice will be posted on the website.
• You will be notified via your registered email or SMS.
• The "Last Updated" date at the top of the page will be changed accordingly.
• You will be given 30 days' notice of any major changes.

If you do not agree to the updated policy, you will have the option to close your account and withdraw your balance.

For any privacy-related questions, requests, or concerns, please get in touch with us:

• Email: support@365bdt.click
• Live Chat: 24/7 via website and app
• Response Time: Privacy-related requests are typically responded to within 7 business days.